HomeMy WebLinkAboutCity Council Packet 10-27-2015 SpecialSpecial Council Meeting 1 of 1 October 27, 2015
CITY OF PLYMOUTH
AGENDA
SPECIAL COUNCIL MEETING
OCTOBER 27, 2015, 5:30 p.m.
MEDICINE LAKE CONFERENCE ROOM
1. CALL TO ORDER
2. TOPICS
A. Transit Update
3. ADJOURN
MEMORANDUM
Agenda
Number: 2A
To: Dave Callister, City Manager
Prepared by: Luke Fischer, Administrative Services Director
Date: October 27, 2015
Item: Transit Update
SouthWest Transit has provided management and oversight of the Plymouth Metrolink system for nearly one year –
formally engaging with Plymouth on December 9, 2014. Over the course of the past year, the City’s consultant staff has
had the opportunity to learn the Metrolink, sharpen its services, and recommend expanded offerings in certain areas.
This arrangement has served the City very well and has improved Metrolink’s ability to meet customer demands. On
October 27, SouthWest will provide an update to the City Council on the state of the system and make
recommendations about additional enhancements that could be made to further improve the Metrolink.
To highlight some of the completed work:
Deployment of a mobile device application and wifi on express busses.
Improved Farebox Revenue Collection (projected $75,000 in additional revenue annually).
Completion of Met Council Audits.
Tightened reverse commute scheduling and reverse commute deployment.
Updated scheduling on other routes and improved communications.
Items to be discussed:
Fund Balance Reserve. 2015 is projected to end with a fund balance of 165% of operating expense. Met Council
targets a reserve balance of 27.2%.
Highway 55 Park and Ride. The Olive Lane Park and Ride is the City’s busiest parking facility. Staff has conducted
a broad review of the area and has identified potential areas for system expansion.
Additional Service. Review the addition of service to the University of Minnesota, enhancing midday offerings,
and increasing frequencies at Station 73.
Vehicle Replacement. Discuss adding amenities to the fleet as vehicles are replaced to improve rider experience.
Capital Items. Review capital items in the proposed 2016 budget – primarily focused on Station 73 and bus
stops.
Suburb to Suburb Offerings. Review the Suburban Transit Association’s planned demonstration project (funded
through the legislature) – providing rides from Minnesota Valley Transit Authority’s area to Maple Grove
through MVTA, SouthWest Transit, Plymouth Metrolink, and Maple Grove Transit.
Additionally, the City Council may consider the role of the Plymouth Advisory Committee on Transit (PACT). PACT’s work
was put on hold on March 24, 2015 to allow the staff at SouthWest Transit time to work with the system and hone in on
items that need attention.
City staff has seen a high degree of accountability with SouthWest’s work – particularly as it holds our service provider
First Transit) to a high standard. Attached are three months of Monthly Reporting logs from SouthWest to the City. Each
month, these items are reviewed by City staff and SouthWest to ensure that Plymouth Metrolink is operating in the
most effective manner possible. These logs include safety inspections, route audits, careful financial tracking, customer
service information, and other data that provide a detailed system dashboard. These reports underscore the high level
of scrutiny the system faces each month through the City’s partnership with SouthWest.
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In the coming weeks, the Metrolink will issue its rider survey. Staff intends to pair the results with these monthly
reporting logs to ensure the items that SouthWest has focused on are in line with rider experience and expectations.
Staff will modify expectations with SouthWest following the survey, where necessary. This is perhaps the most nimble
model for system management and oversight. Staff recommends the City Council consider using focus groups in the
future to get system input and feedback. This would ensure that the information is coming directly from riders and is
focused on certain task areas that are a system priority.
Attachments:
September 2015 Metrolink Monthly Reporting Log
August 2015 Metrolink Monthly Reporting Log
July 2015 Metrolink Monthly Reporting Log
PACT Work Plans 2010-2013
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PLYMOUTH ADVISORY COMMITTEE ON TRANSIT 2010 WORK PLAN
Month Date Ke Topics/Issues
Discuss rerouting of CR 101
Distribute 2010 Work Plan
January 27 Review 2010 Approved Budget
Transit funding & legislative agenda (Messerli & Kramer)
Transit Revenue Trends
Orientation for new commissioners (2-3-10)
Inaugurate new fleet (15 new Gillig buses)
February
Market new fleet
New PACT)
24 Election of officers (Chair, Vice Chair)
Review rider communications
Evaluate route changes
Evaluate ridership trends
Annual Report Review 2009
March 24
Performance Scorecard Matrix (
4th
Quarter 2009)
Review Dial -A -Ride Program
Award Driver Awards at City Council Meeting
April 28 Hennepin County Dial -A -Ride Program Update
Metropolitan Council Review (Arlene McCarthy, Director of MTS)
Emergency Management & Safety
May 26 Measurement Plan Update — Review Annual Data
Performance Scorecard Matrix (1st Quarter)
June 23 Education/training (separate date)
Legislative Summary (Messerli & Kramer)
Brainstorming session
July 28 Evaluate ridership trends
Budget & funding review
Review Long Range Plan
August 25 NO MEETING
Discuss expiration of three terms
Measurement Plan Update — Review Annual Data
September 22 Five year transit plan
Review Fleet Status
Performance Scorecard Matrix (2'd Quarter)
October 27
Discuss surveys and annual driver awards
Develop 2011 Work Plan
November 24 NO MEETING
115'
Review survey results
December Fleet Update
Performance Scorecard Matrix (3rd Quarter)
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PLYMOUTH ADVISORY COMMITTEE ON TRANSIT (PACT) 2012 WORK PLAN
Regular Quarterly
Meetings 2012 Meeting Dates Key Topics
Election of Officers
Prioritize Plymouth Metrolink services (Jan/Feb)
I February 22 Define the ideal transit system for Plymouth (Jan/Feb)
Distribute 2011 Annual Transit Report
Review Fixed Route Survey Analysis
II May 23
Legislative Update & Suburban Transit Association Update
Messerli & Kramer)
Review 2012 Budget
III August 22 TransitLink Program Update (TransitLink)
Metropolitan Council Update (Metropolitan Council)
Recommend 2013 PACT Work Plan
IV November 28 Review Dial -A -Ride Survey Analysis
Transit Evaluation and Planning
All Regular PACT meetings will be held the
4th
Wednesday of the month from 7:00 to 9:00 p.m. in City Hall. All meetings are held in
the Medicine Lake Room A / B, Plymouth City Hall, unless noticed otherwise on the city web site at www.plymouthnm.gov.
2012 PACT Scheduled Working Sessions: January 25, March 21, April 25, June 27, July 25, September 26, and October 24.
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PLYMOUTH ADVISORY COMMITTEE ON TRANSIT (PACT) 2012 WORK PLAN
Regular Quarterly
Meetings 2012 Meeting Dates Key Topics
Election of Officers
Prioritize Plymouth Metrolink services (Jan/Feb)
I February 22 Define the ideal transit system for Plymouth (Jan/Feb)
Distribute 2011 Annual Transit Report
Review Fixed Route Survey Analysis
II May 23
Legislative Update & Suburban Transit Association Update
Messerli & Kramer)
Review 2012 Budget
III August 22 TransitLink Program Update (TransitLink)
Metropolitan Council Update (Metropolitan Council)
Recommend 2013 PACT Work Plan
IV November 28 Review Dial -A -Ride Survey Analysis
Transit Evaluation and Planning
All Regular PACT meetings will be held the 4th
Wednesday of the month from 7:00 to 9:00 p.m. in City Hall. All meetings are held in
the Medicine Lake Room A / B, Plymouth City Hall, unless noticed otherwise on the city web site at www.plymouthmn.gov.
Regular Quarterly meetings: February 29, May 23, August 22, and November 28. Scheduled Working Sessions: January 25,
March 21, April 25 (Melissa Madison, Commuter Services, 494 Corridor Commission), June 27, July 25, September 26, and October
24, Deeem-ber- 26.
2012 Work Plan Revision 1 (2-29-12)
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PLYMOUTH ADVISORY COMMITTEE ON TRANSIT (PACT)
2013 PROPOSED WORK PLAN
Regular Quarterly
Meetings 2013 Meeting Dates Key Topics
I February 27
Election of Officers
Review 2012 Fixed Route Survey Analysis
II May 22
Distribute 2012 Annual Transit Report
o Station 73 Service Update
Legislative Update (Capitol Access)
III August 28 Suburban Transit Association Update (Messerli & Kramer)
Station 73 Service Update
Metropolitan Council & Transit Link Update (Met Council)
IV December 4
Recommend 2013 Draft PACT Work Plan
Review 2013 Dial -A -Ride Survey Analysis
Station 73 Service Update
2013 PACT Proposed Work Plan
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